Refund policy

At LUXE HAIR, all sales are final due to the hygienic nature of our hair products. We do not accept returns or exchanges on wigs, extensions, or bundles once they have been opened, worn, or altered. If your item arrives damaged or defective, please contact us within 48 hours of delivery at jeandaphney638@gmail.com with photos and your order number. We will review each case individually and, at our discretion, offer a replacement or store credit. Shipping costs are non-refundable.